NOMADICPOD (Drift) DISPATCH RIDER PRIVACY POLICY

Effective Date:2026/06/10
Last Updated:2026/06/10

This Dispatch Rider Privacy Policy explains how Nomadicpod (“Drift”, “we”, “us”, or “our”) collects, uses, stores, and shares personal data of dispatch riders, couriers, and delivery partners (“Riders”, “you”) when using the Drift Driver or Courier Platform.

By registering or operating as a dispatch rider on Drift, you agree to this Policy.

1. SCOPE OF THIS POLICY

This Policy applies specifically to:

• Dispatch riders and delivery partners
• Parcel delivery and logistics services
• Courier tracking and delivery management systems

It applies in addition to the general Drift Privacy Policy.

2. INFORMATION WE COLLECT FROM RIDERS

2.1 Personal Information

We collect:

• Full name
• Phone number
• Email address
• Home address (where required)
• Profile photo
• National ID or government-issued identification
• Driver’s license (if applicable)

2.2 Vehicle & Operational Information

• Motorcycle/car details (model, plate number)
• Vehicle registration documents
• Insurance information
• Delivery zone or coverage area

2.3 Delivery Activity Data

We collect information about your work, including:

• Pick-up and drop-off locations
• Delivery timestamps
• Parcel tracking status updates
• Delivery completion records
• Customer signatures or proof of delivery (photo/signature/OTP)
• Cancellation or failed delivery records

2.4 Location Data (Very Important)

We continuously collect location data:

• During active deliveries
• When the app is running in the background (if permitted)
• For route tracking and optimization
• For proof of delivery verification

Location data is essential for logistics operations and cannot be fully disabled while using delivery services.

2.5 Device & Technical Data

• Device type and model
• Operating system
• App version
• IP address
• Crash logs and performance data

3. HOW WE USE RIDER DATA

We use rider data to:

• Assign delivery requests to nearby riders
• Track parcel movement in real time
• Confirm successful deliveries
• Calculate rider earnings
• Prevent fraud and misuse
• Provide customer support
• Improve route efficiency and delivery times
• Ensure safety and accountability

4. HOW WE SHARE RIDER DATA

We share your information only when necessary:

4.1 With Customers

Customers may see:

• Your name
• Phone number (masked or temporary where applicable)
• Vehicle details
• Live location during delivery

4.2 With Drift Platform Users

• Senders and recipients receive delivery updates
• Proof of delivery (photo/signature/OTP confirmation) may be shared

4.3 With Service Providers

We may share data with:

• Mapping and navigation services
• Payment processors
• Identity verification providers
• Cloud infrastructure providers

4.4 Legal and Safety Reasons

We may disclose data:

• To comply with law enforcement requests
• To investigate theft, fraud, or misconduct
• To protect riders, customers, or public safety
• To enforce platform policies

5. ROUTE TRACKING & DELIVERY MONITORING

Drift tracks rider activity to:

• Monitor real-time delivery progress
• Verify successful drop-offs
• Resolve disputes between senders, riders, and recipients
• Improve estimated delivery times

Tracking is active during all assigned deliveries.

6. PROOF OF DELIVERY DATA

To confirm delivery completion, we may collect:

• Recipient signature
• OTP confirmation
• Photo evidence of delivery drop-off
• Timestamp and GPS location

This data may be stored for dispute resolution.

7. DATA RETENTION

We retain rider data:

• While your account is active
• For legal, tax, and regulatory compliance
• For fraud prevention and dispute resolution

After account deactivation, some data may be retained for legal obligations.

8. DATA SECURITY

We protect rider data using:

• Encryption of sensitive data
• Secure authentication systems
• Access control mechanisms
• Monitoring for unauthorized access

No system is fully secure, but we apply industry-standard safeguards.

9. RIDER RIGHTS

Riders may:

• Access their personal data
• Request correction of inaccurate information
• Request deletion (subject to legal obligations)
• Request explanation of data usage

Requests can be submitted through Drift support.

10. LOCATION DATA CONSENT

By using Drift as a dispatch rider, you explicitly consent to:

• Continuous GPS tracking during active deliveries
• Background location access (when required)
• Use of location data for safety and service optimization

Disabling location access may limit or suspend your ability to perform deliveries.

11. FRAUD PREVENTION & SAFETY MONITORING

We may use rider data to:

• Detect fake deliveries
• Prevent account sharing or impersonation
• Identify suspicious activity
• Ensure accurate earnings calculations
• Investigate customer complaints

12. THIRD-PARTY SHARING LIMITATIONS

We do NOT sell rider data.

We only share data:

• To deliver services
• For legal compliance
• With verified service providers essential to operations

13. CHILD SAFETY & PROHIBITED USE

Riders must NOT:

• Transport illegal or restricted items
• Engage in unauthorized parcel handling
• Accept delivery requests involving prohibited goods

Violation may result in immediate account termination.

14. INTERNATIONAL DATA PROCESSING

Rider data may be stored or processed in servers outside your country, subject to applicable safeguards.

15. CHANGES TO THIS POLICY

We may update this Policy from time to time.

Continued use of the Rider Platform means acceptance of changes.

16. CONTACT INFORMATION

Nomadicpod (Drift)
Email: privacy@nomadicpod.com
Support: support@nomadicpod.com
Website: nomadicpod.com
Address: 371 Borno Way, Alagomeji, Yaba, Lagos

ACKNOWLEDGEMENT

By using the Drift Dispatch Rider Platform, you confirm that:

• You understand how your data is collected and used
• You consent to location tracking during deliveries
• You agree to this Privacy Policy